Terms of Service
Community guidelines and terms for using Sarajevo Expats platform
Welcome to Sarajevo Expats! These Terms of Service govern your use of our community platform and services. By creating an account and using our platform, you agree to these terms and our community guidelines.
Sarajevo Expats is operated by Mreža Stranaca (The Network of Foreigners), an NGO dedicated to connecting expats and locals in Sarajevo. Our mission is to create an inclusive, supportive community where everyone feels welcome and valued.
By accessing and using Sarajevo Expats, you agree to:
- Be bound by these Terms of Service and our Privacy Policy
- Provide accurate, current, and complete information during registration
- Maintain and update your account information
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
We strive to maintain a positive, inclusive community. Please follow these guidelines:
- Be Respectful: Treat all members with kindness and respect, regardless of background, nationality, or beliefs
- Be Inclusive: Welcome newcomers and help create an environment where everyone feels they belong
- Be Helpful: Share knowledge, experiences, and resources to support fellow community members
- Be Authentic: Be genuine in your interactions and represent yourself honestly
- Be Patient: Remember that cultural differences and language barriers may exist
The following activities are strictly prohibited on our platform:
- Harassment: Bullying, threats, or any form of harassment toward other members
- Hate Speech: Content that promotes discrimination, racism, or prejudice
- Spam: Unsolicited commercial messages or repetitive content
- Fraud: Scams, deceptive practices, or fraudulent activities
- Illegal Content: Content that violates local or international laws
- Privacy Violations: Sharing personal information without consent
- Intellectual Property: Posting content that infringes on copyrights or trademarks
Regarding content on our platform:
- Your Content: You retain ownership of content you post, but grant us license to use it for platform operations
- Platform Content: Our website design, text, graphics, and features are protected by intellectual property laws
- Usage Rights: You may use content for personal, non-commercial purposes only
- Attribution: When sharing content created by others, always give proper credit
As a member of our community, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Complying with these terms and applicable laws
- Notifying us of security vulnerabilities or concerns
- Keeping your contact information up to date
For community events and activities:
- Participation: Event participation is voluntary and at your own risk
- Safety: Follow local laws and safety guidelines during events
- Respect: Treat event organizers and participants with respect
- Cancellation: Events may be cancelled due to weather, safety concerns, or insufficient participation
We reserve the right to:
- Remove content that violates these terms
- Issue warnings for minor violations
- Temporarily suspend accounts for repeated violations
- Permanently ban accounts for serious violations
- Report illegal activities to appropriate authorities
We strive to enforce these terms fairly and consistently. Members may appeal decisions by contacting our support team.
Please understand that:
- Our platform is provided "as is" without warranties of any kind
- We are not liable for interactions between members
- We are not responsible for the accuracy of user-generated content
- We are not liable for damages arising from platform use
- Our liability is limited to the maximum extent permitted by law
Contact Us
If you have questions about these Terms of Service or need to report a violation, please contact us:
Organization: Mreža Stranaca (The Network of Foreigners)
Email: info@sarajevoexpats.com
Website: www.sarajevoexpats.com
These Terms of Service were last updated on 1/2/2026. We may update these terms from time to time to reflect changes in our services or applicable law. Continued use of our platform constitutes acceptance of any updated terms.